This is a public service. Never go on a Palm Cruise. This is a letter I received from Palm Cruise Lines after I wrote them for a refund following an unsatisfactory vacation I had on one of their singles cruises. The cruise was disappointing. Their response even more so. See for yourself why you should avoid Palm Cruises.
Vice-President, Customer Service
Palm Cruise Lines, LLC
P.O. Box 7685
Orlando, FL 32805
December 12, 2013
727 S. Mansfield Ave., #10
Los Angeles, CA 90036
RE: Your Letter Dated November 11, 2013
Dear Mr. Desai,
Thank you for your letter dated November 11, 2013. On behalf of Palm Cruise Lines, I am sorry that you did not enjoy your recent week with us on our “Fiesta Caliente” Caribbean singles cruise. However, I regret to inform you that we cannot refund the cost of your weeklong cruise with us.